1. FLEXIBILITY: High-risk merchant services should offer a wide array of transparency, transaction fee and tax options, monthly payment schedules, and multiple account types to meet a variety of needs, including cash management, and other features that can be customized to the merchant’s needs.
2. RISK MANAGEMENT: A good high-risk service should be able to provide merchants with a plan for handling risk during their relationship with the service. They are likely to have very different methods and procedures for processing transactions than what you would expect from a standard merchant account provider.
3. ECONOMY: A high-risk merchant account should allow the merchant to run several different accounts and keep track of expenses, business structure, and cash flow simultaneously. This gives you the most comprehensive record of your business.
4. SUFFICIENT SUPPORT: A high-risk service provider should be able to provide enough support for merchants to get their accounts set up and running, even if there are inconsistencies or uncertainties in the business’s cash flow or monthly revenues.
5. THIRD PARTY PAYMENT PROCESSING: Many high-risk companies prefer to use a third-party processor for transaction processing. This can help their business stay honest in the eyes of their customers, as it creates a level of transparency that is hard to achieve through one’s own internal bookkeeping.
6. SPECIALIZED ACCOUNT TYPES: A good high-risk service provider should offer a variety of account types, including virtual accounts and cash management accounts, which will help you streamline your business operations.
7. ADDITIONAL BILLING TOOLS: A good high-risk account may offer bill-by-phone, online ordering, and online invoicing.
8. OTHER SERVICES: A good high-risk service provider should offer extras such as an electronic funds transfer service, which can help you keep track of your cash flow and send payments as needed.
9. TAX REPORTING: Depending on the company, you might also need to be able to prepare tax returns.