Reviews are essential for your Google My Business account. It is critical step in building credibility and can make customers trust a business even more. A negative review can make a customer doubt or distrust your business, making them switch to your competitor’s businesses.
Google reviews are credible; that’s why customers rely on that, so do not ignore the reviews you get from your customers.
Respond to each and every review!
It catches your customers’ attention that you respond to their reviews. For them that means you value the customer’s feedback, are open to suggestions, and accept mistakes if there are negative reviews. By that, it can help you make fresh content on your Google My Business listing.
Last but certainly not least, your Google my business account allows you to monitor your listing insights.
GMB provides accurate insights about the overview of how your customers interact with your business listing. Understanding the customers’ actions will allow you to build a good relationship with your customers. That’s why you must consider it and start to monitor your listing insights.
Those are the five essential things you should know about your Google My Business account. It may sound intimidating, but the free, powerful marketing tool will help your business hit the top and become known. It is the most effective tool for you to compete in today’s marketplace locally.
Does any of this make you feel overwhelmed? Like you just don’t have the time to focus on this and your business too?
I hear ya!
That is why I provide Google My business management for small businesses. I want you to focus on building your your business and you can leave the backend stuff for me.
Hit that button below to book a consultation now and let me help you!